Frequently Asked Questions

Whether or not it's your first time bringing your pet to daycare, we've got the inside scoop into everything you need to know when bringing your furry family members to Riley's

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Inquisitive dog looking at camera with glasses and funny expression

Got questions?

We've got answers! Keep reading to get answers to some of the most common questions about pet daycare, boarding, and grooming.

DogDaycare_Cuddles: A staff member providing affection and cuddles to dogs during their daycare stay

While dog daycare doesn't necessarily help with separation anxiety, it does keep your pup active all day so that they're ready to rest when they get home. If your dog suffers from separation anxiety, you should discuss options with your veterinarian.

DogFriends_Daycare: Canine friends socializing and bonding at the pet daycare center

Puppies are welcome to visit daycare once they have received all of their puppy shots, which is usually between 16-18 weeks of age. We strongly recommend puppy socialization classes between 8-14 weeks of age. This is the prime socialization age for them to learn new things and have new experiences in a safe and controlled environment.

FeedingTime_Cats: A staff member serving nutritious and appetizing meals to the cats during their stay

Unfortunately, Riley's Ranch daycare services are not covered by pet insurance.

StaffWithPets: Friendly staff members caring for dogs and cats at the pet resort and spa

In order to board with us or visit our daycare, all dogs must be up to date on their Rabies, Distemper/Parvo, and Bordetella shots. Leptospirosis and Influenza vaccines are recommended, but not required.

All cats must be up-to-date on their Rabies and FVRCP shots. Vaccines should be received at least 5 days prior to arrival.

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Yes, dogs with chronic issues will have specialized options available based on their needs.

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Ideally, all pets should be spayed or neutered prior to attending daycare or boarding. However, if they are still intact, we can evaluate each dog individually to see how they interact with others prior to allowing them to play during daycare. If an issue arises, they should still be able to board as long as they are good with the staff.

DaycareNaptime_Dogs: Dogs resting on cozy beds during naptime at the pet daycare center

Yes, dogs from the same family can board in the same suite when staying with us. There is a 5% discount for the second pet if they share the same suite.